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Landlords

Pets in Rentals

Pets in a rental home: plan the request and keep the records

If you are looking for a rental around Marshland or already renting one, check the tenancy agreement and the written consent for your particular pet. An advertisement is only a starting point. Explain the animal you want to keep and discuss the practical arrangements with the property manager named in your agreement.

Requesting consent

For pets first kept at a property from 1 December 2025, tenants generally need consent unless their agreement or an existing ongoing consent already allows that pet. A tenant on the agreement can make the request. Provide the type and number of animals, how the home suits them and relevant council requirements. The landlord must respond in writing within 21 calendar days, including when further information is requested. Refusal needs reasonable grounds; approval may include reasonable conditions. Keep the request and response with your tenancy documents. Read the current Tenancy Services consent process and use its request form.

Pet bonds and existing pets

A permitted pet bond can be up to two weeks’ rent, with only one pet bond at a time. Consent conditions and receipts should identify it separately from the general bond. Different rules apply to a pet lawfully approved before 1 December 2025: a landlord cannot impose a new pet bond or new conditions for that existing pet. Disability assist dogs are exempt from pet consent and pet bond requirements. Check current pet-bond guidance and the rules for previously approved pets for your circumstances.

Living well with a pet

Before moving in, discuss fencing, indoor space, exercise, noise and how the animal will be secured for an agreed inspection or repair visit. Check the consent before adding another animal: an ongoing approval may specify its type and number. Record the initial condition of floors, doors, gardens and fencing so everyone has a clear starting point.

Pet-related damage beyond fair wear and tear can be the responsibility of all tenants on the agreement. Do not assume that a pet bond limits the total responsibility. Report damage promptly and ask how repairs should be arranged. Tenancy Services explains the current pet-law changes.

Help for owners and tenants

For an existing tenancy, contact the manager named in your agreement. Owners considering management can explore our property management service or speak with Shelley Scott about the proposed arrangements. Tenants can request the Tenant Information Guide and follow the pet information on the individual rental listing. If a request or condition is disputed, use Tenancy Services guidance and the proper dispute process.