Moving into a rental home is easier when the agreement, property condition and practical arrangements are clear. Use this checklist alongside your tenancy agreement and the instructions from your property manager.
Read the proposed agreement and ask about anything you do not understand. Confirm the rent, tenancy start date, included appliances, parking and any specific conditions. Check the application and agreement privacy information before supplying personal records.
Read the initial inspection record carefully. Check rooms, fittings, appliances and outdoor areas, and raise any differences with your manager. Take dated photographs of existing marks or damage and retain a copy of what you provide. Record meter readings where appropriate.
Tell the manager promptly about a safety concern or an appliance that does not work. An inspection record helps explain the starting condition; it does not replace reporting a repair.
Ask how the heating and ventilation systems work, how rubbish and recycling are collected, and who to contact about shared facilities where relevant. Discuss a proposed pet or change to the home before making arrangements. Keep written requests and responses.
For your own tenancy, contact the property manager named in your agreement. For general help identifying the right person, call (03) 323 4350. Tenancy Services provides independent information on starting a tenancy.
Read how to report a repair or request the Tenant Information Guide.