Landlords

Ray White Marshland offers a dedicated property management division alongside its sales team. Rental owners can discuss tenant selection, communication, maintenance and inspections with Shelley Scott, Senior Accredited Property Manager. Tell us the address, whether the home is vacant or tenanted, and the support you want. The team can confirm its management area and prepare a proposal suited to your property.

Start with our Landlord Information Guide or Investment Information Guide. You can request the latest copy from the Marshland office and use it to organise a property-specific conversation.

Prepare the home and a realistic rental plan

Record the home’s layout, condition, heating, included appliances, parking, access and outdoor areas. Identify repairs needed before advertising and gather insurance, servicing and compliance records. Clear information helps prospective tenants understand what is included and helps the manager plan viewings and maintenance.

Request a rental appraisal using the property’s actual features and comparable rentals. An advertised rent is an asking figure, and a suburb average does not determine what an individual home will achieve. Allow for vacancy, rates, insurance, fees and repairs when budgeting. The investment guide request page includes a worked yield example with its assumptions and exclusions.

Tenant selection and tenancy records

A sound selection process uses information relevant to the tenancy, appropriate consent for checks and a clear record of the decision. Collecting more information does not automatically improve a decision. The Privacy Commissioner’s rental guidance explains what may be collected at different stages and how applicants’ information should be handled.

Before a tenancy begins, establish the agreement, bond arrangements, contact details, included chattels and initial condition record. Retain the signed documents and dated condition evidence. Discuss which parts the Marshland team will undertake and what information or authority it needs from you; the written proposal should describe the agreed service.

Inspections, repairs and owner communication

Routine inspections provide a record of condition and maintenance needs. They should be compared with the initial report and followed by clear actions where work is needed. Tenancy Services explains inspection notice and access rules. Check your insurance requirements as well as the inspection arrangements in your management agreement.

Agree how tenants report repairs, how quotes and approvals are handled, the manager’s spending authority, and when urgent matters are escalated. Keep invoices and decisions with the property records. A repair request, an inspection and a compliance assessment serve different purposes; a routine visit does not certify the home meets every standard.

Healthy homes, pets and contamination

Healthy homes: the standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Review the applicable requirements and any exemption, keep supporting records and maintain compliant features. A recently renovated appearance does not establish compliance. Use current Tenancy Services guidance and qualified assessment where needed.

Pets: current rules require a proper consent process for new pets. Conditions must be reasonable, and refusing consent needs reasonable grounds. Existing approved pets and disability assist dogs have specific treatment. Before responding to a request, use the official pet guidance and discuss the property and proposed animal with your manager. Avoid a blanket policy that ignores the current rules.

Methamphetamine concerns: preserve relevant information and seek appropriate testing advice. Approved screening methods, detailed testing, decontamination and tenant communication have specific requirements. Tenancy Services’ current contamination guidance explains the process. The Marshland team can discuss management implications; this page does not claim that the team performs specialist testing or certifies remediation.

Changing property managers

Review your existing agreement before arranging a transfer. Confirm notice requirements, any charges and who has authority to act. Prepare the tenancy agreement, bond and rent records, keys, inspection reports, active repairs, compliance documents and tenant contact information. Agree a handover date and how the tenant will receive verified payment and contact instructions. A new enquiry does not cancel your current agreement or automatically transfer management.

Practical owner resources

• Changing property managers: compare support and plan the handover
• Healthy homes: compliance records and ongoing upkeep
• Pets in rentals: consent, bonds and practical arrangements
• Meth contamination: testing, results and tenancy decisions

Discuss your property

Use the property management enquiry below for a proposal or management discussion, or contact Shelley and call (03) 323 4350. Service inclusions, fees, spending authority and communication arrangements will need to be confirmed in writing. Tenants looking for a home should use our rental journey and the property-specific application links.