For a rental owner in Marshland or Christchurch, compliance is an ongoing property task. Collect the assessment, installation and maintenance records for your particular home, identify any outstanding work, and discuss how it will be arranged before the next tenancy or renewal. A newer build or a recently installed heat pump does not by itself establish compliance with every standard.
The standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Check the requirements and any applicable exemption for the actual property. A qualified assessor or relevant contractor can explain the evidence and work required; keep a record of the basis for any exemption. Explore the five standards and current guidance.
All private rentals were required to comply from 1 July 2025, subject to applicable exemptions. New or renewed tenancy agreements require a signed statement describing the property’s current compliance. Landlords must keep supporting documents, maintain compliance and provide requested compliance information to tenants within 21 days. Read the current compliance responsibilities.
Ask for the affected room, when the issue occurs, photographs if safe and whether water ingress, broken extraction or a heating fault is involved. Record the report and arrange the appropriate assessment. Do not assume condensation explains every problem, or ask a tenant to resolve a building defect through ventilation alone. Agree lawful access and keep both owner and tenant informed of the next step.
Tenants should use the property manager named in their agreement and our repair-reporting guidance. If there is an immediate threat to life or safety, call 111. Owners can discuss a rental-ready plan and the proposed management responsibilities with Shelley Scott, or request a rental appraisal. An appraisal estimates rent; it is not a healthy homes certificate.